Reduce manual work
We identify recurring tasks, approvals, checks and handovers — and automate them step by step.
Automation Boutique · Process automation from Germany
End-to-end
automation for business and complex organisations
We automate processes pragmatically, with strong integration and a focus on economics — from grown IT landscapes and backoffice workflows to AI agents.
Not every organisation needs a new system. The biggest lever is often to finally connect existing software, data, people and decisions cleanly.
Example flow
End-to-end process, cleanly orchestrated
- 1Request / order
- 2Validation
- 3Decision
- 4Core system · ERP · WMS
- 5Status
- 6Monitoring
Deterministic steps, integrated systems, targeted AI support — with monitoring across the entire process.
What we solve
When processes break on email, spreadsheets and interfaces
Speed up processing
Clean workflows, clear ownership and integrated systems make operations faster, more transparent and less error-prone.
Connect legacy IT
We don't reflexively replace existing systems. We integrate ERP, WMS, CRM, core systems, portals, databases and APIs.
Use AI under control
AI goes where it brings real value: classification, extraction, support, knowledge search and decision support.
Our approach
Deterministic where it matters. With AI where it works.
Good automation doesn't start with a tool — it starts with the process. We analyse which steps must run reliably with rules, where interfaces are missing, and where AI can genuinely help. The result is systems that don't just sound modern but actually work day-to-day.
01
Understand
We map processes, roles, data sources and system breaks.
02
Connect
We build workflows, integrations and automation around existing systems.
03
Operate
We support MVP, rollout, monitoring, maintenance and continuous improvement.
Clarity
Automation without over-engineering
Typical false start
- Tool first, process later
- AI for everything
- Full system replacement
- Unclear running costs
- Nice demo, difficult day-to-day
Our approach
- Process first, solution after
- Rules, workflows and AI combined
- Integrate existing systems
- Check economics early
- Plan for MVP, rollout and operations
Who we work for
Focused automation for real organisations
For businesses
For mid-market, operations, IT, warehouse, support and e-commerce teams that want to cut manual work and connect systems.
See business viewFor logistics & e-commerce
For shippers, merchants and logistics teams who want to connect shop, ERP, WMS and shipping into end-to-end processes.
See logistics & e-commerce viewFor property managers
For property managers and real-estate service providers who want to automate repetitive workflows around buildings, tenants and correspondence.
See property management viewFor healthcare facilities
For clinics, care and therapy facilities that want to detect presence, activity and critical events contactlessly and camera-free with AmbientCare.
See healthcare facilities viewProject experience
Real project experience from operational automation
A glimpse into real automation projects — anonymised where confidentiality is required.
Parcel shipping portal & tracking
End-to-end automation of shipping processes for a private postal company.
Digital postage without a printer
Launch of a new digital postage product with webshop sales, ERP, invoicing and short-code franking.
Automatic address validation in JTL
Reducing undeliverables, carrier surcharges and support effort through automated address checking.
AI-assisted travel planner
Faster quoting for complex group trips including route planning and driver hours regulations.
Release-management software
Multi-stage approval processes for software packages and digital libraries instead of manual technical workflows.
Technologies
Vendor-neutral. Integration-strong. Platform-capable.
We're not dogmatic about a single tool. Depending on the situation we integrate existing systems, build custom software, or use suitable workflow and automation platforms. For complex case handling and partner work, Camunda and Pega can play a key role.
CamundaPegaBPMNDMNAPIsDatabasesERPWMSCRMCase managementMCPAI agents
Why Automation Boutique
Boutique, not consulting machine
- Direct collaboration with senior technical delivery
- Pragmatic solutions instead of tool- or AI-hype
- Experience with process-heavy, fragmented IT landscapes
- Germany focus with understanding of data protection, grown IT landscapes and mid-market
- Vendor-neutral, but compatible with Camunda, Pega and existing platforms
- Delivery from the first Process Review through to production operations
No AI at any cost
We use AI where it measurably improves the process.
If a rule-based workflow, an interface or a simple automation is the better solution, that's what we recommend.