01
Order and case processes
Automatic validation, routing, prioritisation and status tracking.
For businesses
Process automation for mid-sized companies
We help mid-sized businesses reduce manual work, connect existing systems and make operational processes faster and more robust.
Typical situation
The software is there. The process still isn't automated.
Many businesses already have ERP, shop, WMS, CRM, helpdesk, accounting and shipping. Yet the critical handovers stay manual: data gets copied, emails forwarded, spreadsheets maintained, statuses checked by hand and decisions made from memory.
Orders have to be checked or forwarded manually
Customer service hunts for info across multiple systems
Warehouse, shop and shipping don't talk cleanly to each other
Returns and complaints create unnecessary work
Approvals run via email
Reports are stitched together by hand from multiple sources
What we automate
Use cases
02
Support automation
Classify tickets, prepare context, suggest answers and trigger internal processes.
03
Approvals and internal workflows
Structured approvals instead of unclear email chains.
04
System integration
Connect existing systems via APIs, databases, files or custom interfaces.
05
Document and data processing
Classify documents, extract data and push it to target systems.
06
Decision support
Rule-based and AI-assisted recommendations for operational decisions.
Why Automation Boutique?
Practical, technical, delivery-focused
- No automation for automation's sake
- No forced full system replacement
- Focus on measurable day-to-day relief
- Senior-led delivery instead of a big consulting apparatus
- Technical proximity to interfaces, data and legacy systems
- AI only where it brings real value
Sample projects
Examples from mid-market and e-commerce
A lot of automation isn't born in the strategy department — it's born in day-to-day operations: orders, payments, addresses, returns, suppliers, support and system hand-overs.
Address validation
Automatic checking, correction and holding of orders with broken addresses.
Payment recovery
Automatic payment reminders for abandoned orders with around 80% recovery rate.
Return communication
Automatic customer notification for returns that don't match the policy.
Supplier returns
Automated return of unsold goods including pick lists, labels and documents.